Intelligent IT Notification Systems

I just finished an interesting assignment for MIR3 - a global leader in Intelligent IT Notification systems. It focused on the challenges that companies face in deploying automated notification systems in today's complex organizations. They often need to support worldwide 24/7 "follow-the-sun" mission-critical operations but must contend with a mish-mash of legacy operating systems and applications software.

The newest generation of these intelligent IT notification systems from MIR3 leverages an innovative Enterprise Service Bus (ESB) approach to streamline initial and ongoing integration with legacy applications, diverse platforms and changing enterprise requirements. This improves the users’ ability to quickly set-up, modify and maintain IT notification across a wide range of business functions by eliminating the need to individually tailor each application interface.

Another major benefit is that, by de-coupling from the underlying applications, ESB also opens the door for more effective delivery of IT Notification as a service. This allows enterprises to take maximum advantage of the growing trends toward Software as a Service (SaaS) and to leverage on-going improvements in IT notification technologies, while minimizing operating costs and avoiding future forklift upgrades.

It was a fun assignment because the real-world implications range across a wide spectrum of industries, academia, government and other organizations.
If you're interested, read more here.